For past entries and an introduction to the 11 Golden Rules of Anthropomorphism and Design, click here. 


People expect many things from each other: Expect them to say hi in the morning; expect them to buy a ticket for the bus; expect them to watch out when driving a car; expect them to do their jobs well. People also expect certain behaviors from anthropomorphic products. When a product works differently than promised, this can cause confusion or anger. When a person gives commands to a product and the product ignores him, he becomes frustrated, because the product feels like a person who rudely turns his back. You wouldn’t accept that behavior from a person, so why would you accept it from a product?


The robot Saya has been developed to teach elementary-grade school children. She can speak different languages and make facial expressions, and hopefully confirm to what the kids expect of an instructor.


Image via The Daily Mail.

Enjoying this story? Show it to us!

0 Likes

Share your thoughts and join the technology debate!

Be the first to comment

More like this